Doctor teleconsultations in Singapore

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Clinics can be dreadful sometimes with long waiting queues, people coughing in the waiting area, and not to mention the large bill at the end – all whilst you’re sick.

Enter telemedicine or doctor teleconsultations, where you can make an appointment and see a doctor all from the comfort of your living room. It’s as simple as downloading an app or calling them and requesting for either an online doctor consultation or a house call.

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How much is doctor teleconsultation in Singapore?

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Can an online doctor give MC?

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Yes, you can get a medical certificate (MC) through a telemedicine consultation in Singapore. In fact, government health institutions have already started digitalising MCs.

There are measures in place to ensure the legitimacy of an online MC, such as including the doctor’s name and registration number, as well as providing authentication services to prove the legitimacy of the MC.

Medical professionals are also trained to suss out MC fraudulence, meaning, yes, you can be rejected for an MC if a doctor has reason to believe that a virtual consultation isn’t enough to diagnose and provide you with an MC.

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How do I get medicine from telemedicine consultation?

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For the most part, medicine would be delivered to you within the day after your consultation. If you require your medication more urgently, you can ask for express delivery, which would come at an additional cost.

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Can I use CHAS Card for online doctor consultations?

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Yes, you may use your CHAS Card for teleconsultations, but only for chronic conditions under the Chronic Disease Management Programme (CDMP). This includes diabetes, hypertension, dementia, epilepsy, and mental health issues such as schizophrenia, major depression, bipolar disorder, and anxiety. You may want to check with your teleconsultation provider first on the acceptance of CHAS Card before booking an appointment.

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1.Best for medicine delivery – Minmed Connect

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 Free medication delivery within 3 hours

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Within a short waiting time of 5-15 minutes, Minmed Connect is able to link you up with a doctor registered by the Singapore Medical Council. Whether you’re running a fever, having an episode of urinary tract infection or encountering skin rashes, each consultation will only cost $21.60, while medicines will be charged separately.

Image credit: Minmed

Within a short 3 hours, the prescribed medicines will be delivered to your doorstep at no additional cost. You can also access all your MCs, referral letters, and invoices electronically. In the event your condition is unsuitable for teleconsultation, your consultation fees will be waived and their doctors will refer you to either A&E or nearby clinics accordingly.

Apart from being there for you in sickness, Minmed is also there for you in health. They have workout classes (from $20) in collaboration with popular pilates and yoga studios held at picturesque spots around Jewel Changi or their outlet at Zion Road. Find out more on Minmed’s website.

If you want to keep your health in check, you can also book an in-person health screening session at their flagship Screening Centre, Minmed Health Screeners at Paragon. Minmed’s Screening Packages start from $180.

Download Minmed Connect on the App store or Google Play.

Minmed Connect review: “I always find the queue here much shorter than [other teleconsults]; it’s the same price too. But there should be an option for the doctors to waive the consult fee for extension of MC for the same condition, just like in physical clinics. Was simply told by the doctor that he doesn’t control the pricing.” – copper- via App Store

Services: Video consultation, medication delivery, health screening booking
Fees: $21.80 for virtual consultation or pay as per your corporate plan
Operating times: 24 hours, Daily
Contact: Minmed’s website

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2. Best for mental health patients – Healthway Medical 

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GPs, paediatricians & psychologists available

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Image credit: Healthway Medical

Healthway Medical is a widely recognisable name, with its nearly 100 clinics in Singapore. But if visiting one isn’t the most convenient, you can find the same services on their telemedicine app.

Download the app to book consultations with general practitioners for common illnesses and chronic diseases like diabetes and hypertension. There are paediatricians as well so you and your tot can skip queues at the doc’s.

For issues where privacy is an issue, the telemedicine app allows you to hold your consultations in the seclusion of your home. Meet with a licensed psychologist if you’re facing mental wellness issues, or seek advice on sexual wellness and health with a GP.

The app also has Japanese doctors available for expats who may have difficulty finding doctors to give diagnoses in their native tongue. All patients have to do is book a virtual consultation from the app to be connected with the next available doctor for an immediate medical appointment.

 

Once the consult is over, medical certificates will be sent over via email so you can submit them to your HR to claim medical leave asap. As for patients that require medication for their ailments, they’ll be delivered right to your doorstep within 3 hours or the next day, based on your preferences.

Download the app from Healthway Medical.

Healthway Medical review: “Visited Healthway a month ago as it is a panel clinic located near my workplace. The queue was quite long, but the counter ladies were helpful and the doctor was also very efficient and nice. Not a huge clinic so be ready to stand outside to wait your turn if the seats are filled, but overall it was a good impression.” – Ai Li via Google Maps

Services: Video consultations with GPs, paediatricians & psychologists, medication delivery, in-clinic appointment booking
Fees: $16 for video consultation only, $23 for video consultation + drug delivery (additional $15 for delivery to Sentosa and restricted areas)*
Operating times: 8am-8pm, Daily (Child specialists and psychologists by appointment only)
Contact: Healthway Medical website

*Prices exclude GST

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3.  Best for chronic illnesses – Homage 

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Virtual consultations at $20 nett

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Use the app to log down info like symptoms and medication taken, before getting a virtual consultation with a health professional.
Image credit: Homage

As an all-rounded healthcare service provider, Homage brings the medical services to you in-person or virtually, so you will be pleased to know that you can skip long clinic queues and long commutes. Whether you struggle through navigating the dark realms of the web or have an elderly parent who is not as tech savvy, rest assured their mobile app is user-friendly and hassle-free.

Image credit: Homage

With this app, you’ll have medical services available at your fingertips 24/7. You can have virtual medical consultations with qualified medical personnel from $20, and request for medication and even basic surgical procedures on-demand – all from the comfort of your own home.

Download Homage app on the App Store or Google Play.

Homage review: “Have been using this for a year to help my grandfather who frequently gets aspiration pneumonia and has difficulty leaving the house. The app is so easy to use, and the cherry on top is the wonderful service behind the app.” Ichannie via App Store

Services: Virtual and physical consultations, home nursing, home care, home therapy, doorstep medicine delivery
Fees: $20 for basic virtual consultation & $180 for house call doctor
Operating times: 24 hours
Contact: 6100 0055 | Teleconsultation website | House call doctor website

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4. Best over-the-phone service – Raffles Connect

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 $22 all-inclusive package with medicine delivery

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The name Raffles Connect says it all – the teleconsultation app links you to medical professionals from the Raffles Medical Group, so you can be rest assured you get the best treatment and service – even if it’s through your phone.

Image adapted from: Raffles Connect

The all-inclusive package of $22 includes medicine delivery within 5 hours as well as a letter for sick leave, issued at the doctor’s discretion, of course. Each consultation lasts 15 minutes, so be sure to convey all your worries succinctly to the friendly doctors. Additional charges may apply for medicine.

Download the app from Raffles Connect.

Raffles Connect review: “Application experience and UX are great. Booking is required [for teleconsult], at least 1-2 hours ahead. Use of corporate insurance still requires users to provide credit card details.” – Aniazsg via App Store

Services: Video consultations, house calls, ambulance service, home nursing care
Fees: $22 (additional medicine charges may apply)
Operating times: 24 hours
Contact: Raffles Connect website

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5. Best for mothers & children – Doctor Anywhere

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 24-hour consultations for mothers with newborns

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Image adapted from: Google Play Store

Doctor Anywhere provides consultations with general practitioners for all sorts of medical needs, including fevers, flu, constipation, and rashes. For protective parents who don’t want to risk bringing your child outside, specialised consultations for newborns are available to keep those mini-humans safe – and to keep them from inevitably being rowdy at the clinic.

Image credit: Doctor Anywhere via Facebook

Another unique service they offer is for aesthetic advice, be it for skincare, haircare, or acne – there’s no shame in asking for some advice with your appearance! With reasonable prices from $20 onwards, it’s a convenient go-to for medication or an MC.

Download Doctor Anywhere app on the App Store or Google Play.

Doctor Anywhere review: “App is great, doctor consult went fine, wait time was short. But my medication was silently dropped into my mailbox when I was sick – no call or doorbell. Was clearly home with door wide open waiting for medication.” – Caramelapple_ via App Store

Services: Video consultations, newborn consultations, aesthetic advice
Fees:$20 for general consultations & aesthetic advice, $90 for paediatricians (not including medicine)
Operating times: 24 hours
Contact: Doctor Anywhere’s website

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6. Cheapest teleconsult in Singapore – Sata CommHealth 

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$13.08 for teledoctor consultation only

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Image credit: Sata CommHealth via Facebook

Sata CommHealth, which has clinics across the island, now also provides a teleconsultation service as well. While teleconsults used to be done over WhatsApp, they now have a dedicated Sata Public app for patients to easily book an appointment, make payment, and receive their digital MC.

Their doctors are able to treat a range of acute and chronic conditions, including allergies, sprains, gout, and osteoporosis. You can also get treated for more private issues, such as erectile dysfunction and acne in the privacy of your own home through their app.

Download the app on Sata CommHealth.

Services: Video consultations
Fees: $13.08 for consultation + $13.08 medicine delivery fee (additional medication charges may apply)
Operating times: Mon-Fri 8.30am-5pm | Sat 8.30am-1pm (Closed on Sundays)
Contact: 81234878 | Sata CommHealth’s website

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7. Best for delicate & sensitive medical issues – Whitecoat  

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Travel medication or sexual health advice

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Image adapted from: Google Play Store

Whitecoat is a sophisticated telemedicine service offering a diverse array of services including travel medication advice for that next trip to Bangkok, sexual health advice if you’re afraid something’s wrong “down there”, and chronic disease management. You can also select the specific doctors whom you’d like to consult.

Image credit: Whitecoat via Facebook

All your consultation information will be detailed and kept on your phone instead of papers that you would need to file, making it convenient if you ever need to reference it.

Download WhiteCoat on the App Store or Google Play.

WhiteCoat review: “The ease of booking consultations is fantastic, and the payment process is hassle-free… The delivery of prescriptions right to my doorstep is just the cherry on top. Definitely my go-to app for medical needs.” – CharaRachellej via App Store

Services: Video consultations, chronic disease management, travel medication advice, sexual health advice
Fees: $25 (Mon-Sat 8am-8pm) | $35 (Mon-Sat, Sun & PH 8pm-12am)
Operating times: 8am-12pm, Daily (Consultation) | 8am-3am, Daily (Medication delivery)
Contact: WhiteCoat’s website

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8. Best teledoctor over text message – MaNaDr 

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Telemedicine with text consultations with doctors

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Image adapted from: Google Play Store

MaNaDr differs from the rest of the telemedicine apps in the sense that there’s no fixed price, but rather the app connects you with doctors instead. From there, you can do a variety of things including booking appointments or asking for a video consultation and, most notably, you can even opt for a chat consultation if video calls aren’t your thing.

The pricing will vary from doctor to doctor, so be sure to check beforehand. You can also request or search up specific doctors and clinics too, the power of choice is in your hands.

Download MaNaDr on the App Store or Google Play.

MaNaDr review: “It’s great that [you’re able to] meet and consult doctors who understand our conditions well, but the bad part is [that you] need to wait for too long for a doctor to accept the consultation request…” – Niro Sshini via Google Play

Services: Chat consultations, video consultations, house calls, testing services, appointment bookings
Fees: Varies
Operating times: 24 hours
Contact: MaNaDr website

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9. Best for those with hearing loss – Hearing Partners

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Remote audiologists to adjust hearing aids

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Hearing Partners is a familiar name with those who’re losing their hearing or are in need of hearing aids. They have a team of audiologists who can help patients with managing hearing loss, which is now available through teleconsultations.

Image credit: Hearing Partners

If you’re already an Oticon hearing aid user, your remote consultations are free with Hearing Partners. Once you’re connected to an audiologist, they’ll be able to test your hearing and even adjust your hearing aids in real time, without you leaving your home. Should you want a more personal consultation face-to-face, you can also opt for a house call, which costs $100 for a consultant, and $200 for an audiologist.

Hearing Partners review: “We visited Hearing Partners at the recommendation of a friend to have my mum fitted with a pair of hearing aids. The audiologist, Lee Lee was very thorough with her assessment and very patiently addressed our concerns and queries.” – Karen Eng via Google Maps

Services: Video consultations, house calls
Fees: Free for current patients, from $100 for house calls
Operating times: By appointment only
Contact: Hearing Partners website

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10. Best for booking house calls – Speedoc 

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“Grab” a doctor to your house

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Call a Grab to bring your doctor consultation to your home
Image adapted from: Google Play Store

Speedoc can best be described as Grab, but for house calls and doctors. The app allows you to book nurses, doctors, and ambulances straight to your home if you ever need a medical consultation or check-up. You can even have follow-up chats with your doctors to ensure that everything is okay.

Image credit: @speedoc via Instagram

There are also options to book a house visit to your family members which is perfect if you want to make sure your family is okay if you’re away. It’s especially useful for folks who are wheelchair-bound or have difficulty moving around because instead of having to go to the doctor, the doctor comes to you.

Download Speedoc on the App Store or Google Play.

Speedoc review: “First experience with Speedoc – encountered in-app video connectivity issues. Messaged the attending physician and promptly followed up with a WhatsApp video call for the consultation. The video consult process was really efficient followed by a call for billing confirmation. Great experience for patients like me with chronic arthritis with mobility issues during flare-ups.” – Rested69 via App Store

Services: House calls by doctors and nurses, follow-up chats, ambulance services
Fees: Varies
Operating times: 24 hours
Contact: Speedoc website

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11. Best for medical non-emergencies – Abella Agency

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Free tele-nursing services

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If you need help for what you think might be a medical emergency, Abella Agency offers free tele-nursing consultations through WhatsApp. Trained nurses will speak with you and assess whether you require further help at a hospital. This will save you a pretty penny from calling a non-emergency ambulance, which can cost up to $200 for a 1-way ride to the hospital.

Image credit: ABELLA AGENCY Facebook

Just note that tele-nursing is not the same as telemedicine. There isn’t any doctor to prescribe you any medicine to your home but a trained nurse will guide you, should you require further assistance at a hospital.

If you do require telemedicine services, you can reach their on-call doctors via their website. With one click, you’ll be on a video call with a doctor who’ll be able to advise on various ailments like headaches and migraines, treat chronic illnesses like high cholesterol and diabetes, and even dispense birth control.

Emergency and non-emergency calls are tended within 45 minutes so you’ll get fairly prompt service.

Services: Emergency ambulance services, non-emergency medical transport, telemedicine, tele-nursing, medical concierge services, marine medical services, house call by medical doctor.
Fees: Free (tele-nursing) | Varies for other services
Operating times: 24/7
Contact: 6969 4702 (tele-nursing) | 9690 5665 (telemedicine) | Abella Agency website

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12. Best for male medical issues – Noah 

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Get male health related help in private

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Image credit: Noah via Facebook

At Noah, sensitive topics such as erectile dysfunction, hair loss, and weight management aren’t shamed but welcomed. The process is simple: select what help you need, fill in a 3-minute questionnaire, and then you’ll be connected to a doctor to consult from the privacy of your own home.

If any medication is needed, it’ll be delivered to your house in a low-key manner, so you don’t need to feel paiseh that others will see what problems you’re dealing with.

If you’re a woman reading this, don’t fret, Zoey offers females the same care for intimate topics.

Services: Consultations with experts on topics like sex, hair loss, weight management, sleep, and mental health
Fees: Varies
Operating times: 24/7
Contact: 6980 0905 | Noah website

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13. Best flat rate teleconsultation fee – Reallysick

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See a doctor from $10 anytime of the day

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There’s no telling when you might fall sick; one minute you’re fine, but the next you’re texting your boss that you need the day off to recuperate. 24-hour clinics may do the job in getting you an MC, but if you can barely move from your bed, login to Reallysick for your consultation.

Reallysick is open from 6am-11.55pm daily for doctor teleconsultations. There’s no need to download an app, as everything can be done from your web browser. For new patients, registration takes just 5 minutes to complete using your Singpass, then you’ll be able to meet with a doctor to diagnose your symptoms.

All in, it costs $10 for the consultation and MC throughout the day. Just note that if you need a referral letter or medication, the consultation will cost $25. Charges for medicine are done separately.

Reallysick review: “Used this platform multiple times and had a great experience every time! The doctors were professional and delivery of medication is a smooth process.” Ling via Google Maps

Services: Video consultations
Fees: $10 (basic consultation) | $25 (complex consultations)
Operating times: 6am-11.55pm, Daily
Contact: Reallysick website

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(Closed) HiDoc 

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 See a specialist without any extra waiting time

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Image adapted from: Google Play Store

Usually, in order to see a specialist, you would need to go through the trouble of going to the clinic, waiting in line, getting a referral, then waiting in line again before finally getting to your appointment. HiDoc lets you skip that long process by arranging for teleconsultations – all it takes is to login and register.

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Telemedicine & doctor teleconsultations in Singapore

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The next time you come down with a fever and are in need of a quick check-up, try out these doctor teleconsultations instead. You won’t have to leave the comfort of your home in sickness ever again.

Check out these other articles for more medical help:

• 24-hour clinics in Singapore
• Where to get masks, hand sanitisers & thermometers in Singapore
• Affordable health assessments

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Cover image adapted from Speedoc and Doctor Anywhere.
This article contains partial partnership content. However, all opinions are ours.
Reviews have been edited for clarity and brevity.
Last updated by Raewyn Koh on 18th March 2025.