Hai Di Lao Singapore hacks


When we Singaporeans think of having hotpot, the household name Hai Di Lao probably pops up immediately in our minds. And regardless of whichever outlet you check out, there’s always a long queue. That’s no surprise though, as not only is their food mouth-watering, they’re also extremely generous with their freebies.

If you’re new to the Hai Di Lao scene or a loyal customer who has yet to uncover the full list of perks to be had, check out these freebies that all Hai Di Lao Singapore outlets offer, and make sure you tick them off your list during your next meal there.

Check out our video on HDL hacks:

4 Hai Di Lao Hacks Only Experts Know
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4 Hai Di Lao Hacks Only Experts Know

1. Free-flow snacks like popcorn and ice cream while queuing


hai di lao

The queues at Hai Di Lao can get crazy long and to stop your stomach from growling, they offer up all types of sweet and savoury treats while you wait for your seats. These options range from popcorn to watermelon slices and even ice cream.

hai di lao hacks

These are refillable, so be sure to pop by their snack counter for seconds


2. iPhone screen protector replacement


hai di lao hacksImage credit: ZGXoff

Getting a new phone screen protector isn’t always cheap, but at Hai Di Lao, you can get it replaced for free. And it’s not of some flimsy low-grade quality either, we’re talking tempered glass.

Do take note that their screen protectors are only available for iPhone 6, 6 Plus, 6S and 7.


3. Gel manicure and gloves


hai di lao singaporeImage credit: HaiDiLao Singapore

Yes, ladies, this is probably one of the reasons why Hai Di Lao’s queues are extraordinarily long. They sure know how to pamper their female customers who’re waiting for their seats by providing them with free gel manicures. Children who are yearning to get their nails done too are more than welcome.

Customers can choose between having simple single-coloured nails or themed nail art designs during festive occasions. To protect your freshly done nails, the restaurant also provides you with plastic gloves.

*This service is currently unavailable until further notice due to COVID-19.


4. Prawn peeling service


hai di lao Image credit: HaiDiLao Singapore

We all know one person who only eats prawns if they’re peeled, and whether you’re that pampered person or the one who ends up doing the peeling, you’d be glad to know that the restaurant offers up free prawn peeling services.

Simply wave to any friendly staff and state your request and voila, you got it. Say goodbye to dirty hands and just sit back and enjoy your meal.


5. Side dishes when you solve puzzles


sudoku puzzleThis sudoku puzzle given out by HaiDiLao is impossible to solve
Image credit: @Apocsky_

For those looking for more than just walking to and from the snack counter to pass time while queuing, give Hai Di Lao’s quizzes and challenges a shot. Solve them, and you’ll get a free side dish worth $6.

We recommend trying out the origami challenge to fold paper cranes and stars. Under this category, you’ll get a free side dish for every 30 paper cranes or 100 stars folded. Redemptions for origami activities are unlimited so jia you!

Those who prefer something more analytical can try solving a Rubik’s cube or sudoku puzzle while waiting. However, the side dishes under this category are limited to 1 redemption per table.


6. Charging ports and wifi


hai di lao singaporeYou’ll need some juice and Wifi to IG story your spread of meats at HDL

Yas, charging ports and WiFi. The charging ports are built into every table so just whip out your USB and refuel your phone’s battery juice if you’re running low for that perfect flat lay shot.

The username and password for the free WiFi are as follows:
ID: haidilaohotpot
Password: haidilao

You’re welcome.


7. Birthday fruit platter and longevity buns during birthday month


hai di lao birthday celebration

One year older, one year healthier. To celebrate your birthday, Hai Di Lao will give you a free fruit platter during your birthday month. And we’re not looking at just a small plate with only 1 type of fruit. We’re looking at a huge spread including mangoes, kiwi, tomatoes, and seedless grapes.

The elderly get something a little different – longevity buns, which represent health and long life in Chinese culture. In addition, the restaurant also loans all birthday peeps a giant LED-light display signboard with the words “Happy Birthday”


8. Children’s playroom


children's playroomImage credit: HaiDiLao Singapore

Hai Di Lao is a family-friendly place thanks to the restaurant’s playrooms for children. These spaces can be found across all outlets and contain toys, games, and slides to keep the little ones entertained.

Parents can also request for the baby cot to be brought directly to their table so they can keep a closer eye on their toddlers.

*This service is currently unavailable until further notice due to COVID-19.


9. Side dishes when you flash your GV ticket at Hai Di Lao Plaza Singapura


hai di lao singapore

Golden Village moviegoers, here’s a deal for you. Whip out your movie ticket and you’ll get a free side dish ($6) of your choice. Note that free side dishes are limited to 1 per customer, no matter how many tickets you might have on hand, and this deal is only limited to the Plaza Singapura outlet.


10. Hair ties


hai di lao singapore hair ties
Image credit: Ebay

Ladies (and gentlemen) with long hair will understand how it always gets in the way when eating. Once again, Hai Di Lao comes to the rescue with their FOC hair ties so you don’t have to borrow from your friends. Aside from helping you keep your hair in place, the restaurant will also provide you with aprons to protect your clothes from stains.


11. Ziplock bag to protect your phone from soup splashes


hai di lao singapore ziplock bags
You can also request smaller zip lock bags to protect other personal belongings like jewellery
Image credit: Wander In The Raine By Sherraine YQ

Placing your phone anywhere near boiling water is pretty precarious, but many of us take the risk anyway. But to give our phones extra protection, the restaurant provides free ziplock bags in case of any soup or drink spillage.


12. Free Hai Di Lao membership to chalk up points to redeem branded gifts


hai di lao singapor emembershipImage credit: HaiDiLao Singapore

Loyal fans of Hai Di Lao, here’s an extra excuse for you to continue dining there. If you sign up for Hai Di Lao’s membership program, you’ll receive points for every dollar spent ($1=1 point), which can be used to redeem attractive branded prizes such as Dyson Supersonic Hair Dryers. The gifts change every few months, so you’ll always be surprised by what’s offered next.

hai di lao singapore membershipImage credit: HaiDiLao Singapore

It’s completely free to be a member so just notify any of the staff of your request and you’re in the fam.


13. Zero corkage fee


gan bei
Image credit:
@valnyang

We know how particular restaurants can be sometimes, with all their rules about not allowing drinks purchased from other stores to be brought in. Well, that’s something you won’t have to worry about at Hai Di Lao Singapore since they don’t charge you corkage. Yep, feel free to bring your bubble tea into the restaurant without having to worry about it getting confiscated.


Hacks and freebies at Hai Di Lao Singapore


hai di lao singapore

And there you have it, an extensive list of freebies to look out for apart from just Hai Di Lao’s manicure services. We hope that this list will make your next visit extra memorable as you nab every one of these good steals.

For more Hai Di Lao hacks and tips:


Originally published on 22nd July 2019. Last updated by Josiah Neo on 5th January 2021.