Rock and roll themed decor meets five-star service at the Hard Rock Hotel Singapore.
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This Hotel Absolutely Rocks!
Right then. Hands up, those of you who think that staycations are a waste of money. I feel you my friend, I do. I used to be one of you. And then we scored an awesome deal at Deals and paid $558 for a 2-night stay at Hard Rock Hotel, and got 2 tickets for SEA Aquarium and 2 tickets for Adventure Cove. Amazing deal? Ya-huh.
For a long time, all I heard was "Wow that Hard Rock pool is amazing! I can't wait to go again!" and "I miss the Hard Rock pool", and wondered what all the fuss was about. Well. One look at the hotel pool and I understood.
That pool, that amazing pool. It's got wait for it - SAND - at the bottom. Sand. Fake sand, but sand. There's a fake beach, and the sand goes into the pool, and really, that one (huge) pool has a whole bed of sand. Clean sand. It was just, wow.
So there's that pool, and the usual lap pool, and a jacuzzi, and a really fun kids play area too with non slip floors which earn double plus points from me. My 5 year old must have gone down that little blue slide about 200 times, and that's a reasonable estimate.
We were there on all 3 days of our stay at various times of day but the water was always cold. It didn't bother the kids but I would much have preferred warmer water.
The room itself was nice. Bigger than I expected. Our balcony door was faulty which suited us just fine because we were staying with 2 young kids and I was more than happy to know that they wouldn't be able to open the lock easily. Parents travelling with young kids should note that there is no main bathroom door to the shower/toilet area in deluxe rooms. Well, not in the one we were staying anyway. Also, the desk area comes with sharp corners that are about the height or a 2 year-old's neck.
The beds were comfortable - we opted for two double beds, and got a pleasant surprise when we pushed them together: there was a pull-out under one of them. The kids chose to squeeze on that, so we slept like stars. Though, it was more like starfish than rock stars.
Staff were friendly and polite, and unbelievably energetic. Room service was probably the only thing that we did not like - our food arrived 45 minutes later than promised, and not hot. Having said that, it was the night of the traditional reunion dinner and I suppose many other families had opted to dine in that evening as well, making the kitchen extra busy. But I wish we had been better advised.
Food was pricey but there are lots of eateries just a skip and a hop away at RWS.
Ah, the lobby. Hmm. I get the whole rock theme, but I struggle with Pet Shop Boys being classified under the Rock genre. We checked in to Pet Shop Boys playing in the lobby, which was a tad bit weird to me. Also, it's a little dim which makes reading difficult, and really hard for eyes to adjust, particularly when returning from a morning at the pool. The dim lobby, I really don't get. Apart from that, was it a good stay? Absolutely. Will we return? Possibly!
Old time familiarity, nostalgia, and new excitement all in one.
Even from the outside, the decor is befitting that of Hard Rock Cafe. Being a frequent goer of the legendary Hard Rock Cafe, it was no surprise that I naturally had expectations for the Hard Rock Cafe Hotel that was opened up Marina Bay Sands.
From the outset, the getup was tacky but familiar. I loved it. The memorable logo was placed as a statue as electric (hopefully not electrifying) guitars at the main entrance before the first step into the lobby of the place. It brought back old memories of my collection of Hard Rock Cafe of my 'Hard Rock' fan days as a child. The long-tim familiarity that hit me reminded me of the gold ol' lanyard I had with the vast amount of vintage pins.
Lovely. The lobby itself? Another beauty - I was expecting it to be like a typical lobby. In the day, whilst it may seem to be a little dark, don't be fooled. At night, the place is crazy - and I mean wild all night with the people at the bars; bustling with activity.
The rooms itself are even more of a gem: with the comfortable and cosy placement of the furniture, this place provided a really nice night for my family which made it a perfect weekend getaway for family bonding time. Not forgetting the excitement my sister and I had jumping on the beds.
Grooviest hotel in Singapore!
I had a staycation over at Hard Rock Hotel recently, and I absolutely loved the decor and rockstar vibes! Don't expect bright, welcoming lights at Hard Rock because the hotel embodies rock through and through, from the dimly-lit lobby to corridors plastered with posters of artistes, and even set-ups of what artistes like Eminem wore during one of his concerts .
Hard Rock Hotel would probably make a good stay for the young and hip, but perhaps not for slightly older patrons. Even though I adored the setting in Hard Rock Hotel, my parents actually found the dark lights and walls a little too foreboding for their liking.
Service at Hard Rock was amazing as well! While most luxury hotels tend to have well-trained polite staff, the staff at Hard Rock went the extra mile with their genuine friendliness as they actually attempted to make small talk with us when we made an enquiry.
The hotel rooms are relatively spacious, with unexpectedly huge single beds. In fact, my sister and I were able to share a single bed, and we even had enough space to roll over. Also, each room came with a complimentary bowl filled to the brim with fresh fruits. Talk about welcoming!
My only gripe with Hard Rock would be that it can be a little difficult to find for first-time patrons. In fact, my family spent quite a few minutes trudging around Resorts World before we finally found the entrance - a long flight of stairs that lurked along a corridor.
Unleash your rocker in you
The lobby just screams rocker with deep purple as their main color, guitar bar table, guitars hanged around, rock music, rock artist painting and even a hard rock shop inside the hotel! The minute i entered the lift, i wished i could bring it home. It was fully decorated with small crystal disco balls! It was like being surrounded by diamonds!
The staff were also rockers themselves! They had funky colored hairs, piercings and tattoos! The rooms were also in the rocker theme with paintings and guitars.
I absolutely love their swimming pool! They actually have sand surrounding the pools. I spent hours in the pool and chilling at their bar. Although the room is slightly costly at about $600+ for a night, it is worth the pictures taken there.
Grammy treatments needs two renovations.
Hard Rock Hotel sparkles inside out. Sometimes literally. Like those shimmering droplets of dazzling plastic diamonds that dangled in each elevator.
Unfortunately, I would like to highlight that Hard Rock is still a step away from perfection.
How do you step towards perfection then?
The one flaw that I found in Hard Rock was it's tilings that trailed from the toilets to the main deluxe rooms. The main rooms are carpeted with a widespread trail of orange and dark greys. However, the open concept toilets are not! Let me elaborate on how open is Hard Rock Hotel's open concept.
The toilet owns no main doors. The cubicles are separated for the toilet bowls and the showers. Yes! Those cubicles do have doors that has no locks. It swings open at an incredible speed if anyone is unaware that there is an occupant in the cubicle. Even the occupant will not be able to garner sufficient time to raise a leg and halt the doors from swinging open. These doors speed of swinging is definitely un-defeatable. Usain Bolt finally has his competitor.
Speedy doors aside, there is a basin propped within this entire open concept toilet. It took me several days to get accustomed to this. It isn't always that I hear basins within the same compound being used whilst I am partially submerged in the toilet conducting my private business!
These open concepts however, does inject a sense of rejuvenation. It is simply refreshing that one sees concepts that isn't usually implanted in the stereotypical hotels. I was so inspired by it that I almost unhinged the toilet door at my domain in an attempt to replicate the rejuvenated experience I had at Hard Rock Hotel.
Resuming my quest to aid Hard Rock Hotel a step towards perfection, I shall tell the flaws that my family and I experienced there.
The flooring. The one in the toilet leading to the main room. 'Toilets' and 'dry' will not and shall never be in the sentence ever. Name me a dry toilet! It sure will be a limited edition one. We stayed at the hotel for a whopping one week hence we regularly head over to the basin to refill and boil our water supply. Water sometimes sloshed unintentionally out of the bucket of water blessing the frictionless tiles. We are also a family who are female dominated. If applying makeups are made a crime, then toilets would be it's partner. The partner in crime. Flooding nearby tables with an ocean stocked supply of facial products, we wash our face with it not once. Not twice. Many times. SPLASH! We contributed in depleting the amount of dry surface areas.
My father is definitely no member of this makeup society. However, he does shave regularly alongside a beaker filled with water. Oh yes, beakers. All of us use them, to brush our teeth which we do so religiously. Balancing beakers whilst brushing or shaving tend to send waves of tremors towards it. These triggered tremors will also result in no dry situation. Especially the floors.
Additionally, our balconies are facing the lush pools available at Hard Rock Hotel. Fake beaches, jacuzzis and man made rivers. No ordinary man with that view will abstain himself from dipping into these wet arenas! Hence, it is simply natural that we tried out these gloriously wet zones. After hours of soaking in and basking under the sun, we return to our rooms clad in bath robes. Dripping wet from head to toe we drenched the corridor carpets as we made our way toward our room. Upon reaching, we immediately head towards the toilets to dry ourselves up. This resulted in the floor being massively soaked whilst on the way towards the hairdryers.
The tiles were more slippery than ever. Barefoot or not, I wobbled like that bobbing dolls in cars.
Unfortunately, my father failed in regaining his wobbling balanced self as he made his way to and fro the toilet and main room. He slipped! The sharp edges of the mirror carved a cut on his eyebrows and he was peppered with blue blacks everywhere. We ended up using all the provided towels to carpet these slippery floors preventing any plaster potential cases from occurring again. The sharp edges of the nearby walls and mirrors that borders the toilets are certainly no comfort for anyone engaged in this wobbling situation. Instead, it spells hazardous!
Additionally, I would also like to rant on the absence of bidets in Hard Rock Hotel's cubicles. We flush. We rinse. Unfortunately, how do we rinse! The only option available is to transport ourselves over to the next cubicle. The shower cubicle. This process imposed a threat of exposing the forbidden!
Therefore, Hard Rock Hotel, these are your keys. The keys towards stepping into the realm of perfection.
1) Install non-slip tiles or waterproof rugs or carpets. Anything but those frictionless tiles!
2) Bidets please. Do pave the road to hygiene with waterworks.
Rock star vibes
The best part about Hard Rock Hotel is, hands down, its swimming pool and manmade beach. The inviting scene makes for a good swim, or simply a good time lazing by the pool. The dim lights that the hotel has used might make your head woozy — for me it induced weariness. The interior of the hotel room is chic and modern and certainly lives up to the name of the hotel with its rock star vibes.
Sadly, as with other RWS hotels, wifi is not free of charge. I hope the management realizes that free wifi has turned from a luxury to a basic expectation, especially for five star hotels where people expect nothing but the best.
Ridiculous wifi charges
I've been here for two nights and while I enjoy spending time here, I also had a major headache paying off their silly wifi charges. The rates are totally ridiculous and super expensive. I was left with over a hundred dollars bill of wifi charges during my stay. With a reputable chain name, shouldn't they offer free wifi to hotel guests? That was the major drawback.
Other than that, everything is just nice and lovely. The check-in staffs are quick. I really love the whole decoration of the room. Dominated by bright and bold colors, they add some funky vibes into it. The bed is heavenly and big, I had no trouble to share it with my toddler kid.
However, looking for the hotel is quite confusing for a first timer to Sentosa Island. Maybe they should put up a more visible signs for the ease of travelers.
waking up as a rockstar
The reception area looked romantic even though it was in the day, Hard Rock Hotel sure is an ideal nightlife hotel. however, the service was slow and it took close to two hours for my check-in even though there was barely anyone queueing at the counter. that did annoy me quite a bit.
the rooms and hallway was splendid. the floor was carpeted, clean, the lighting was cosy and it was all in theme to the rockstar concept. the pool and gym facilities was good and dining was above average. loved the bar at the pool where you can sip on cocktails while you're half sub-merged in the water.
however, there is not much in-room entertainment. there is only the basic local channels like suria, channel u, channel 8, okto etc. there is no cable tv or games etc. movies are available at an individual fee for each movie. this might be on purpose to make guests not coop up in their room and spend money to go to USS or shop at RWS but what made me shocked was that there is no free wireless in the rooms and the internet charges are extremely high. i thought that was a public good granted even to non-hotel guests, [email protected] is not detectable from the hotel rooms. so basically me and my friend didnt have much to do and the sentosa activities didnt appeal very much to us, so besides gym-ing and swimming we just stayed in the room.
but overall the experience was good, the room was royal and luxurious as depicted in the commercial pictures. my advice would be to prepare an itinerary beforehand and always use the hotel phone to call for customers service & do something else because waiting at the reception is a horrid feeling.
The presidential suite makes you feel like a president
Ok! The title is a no brainer but it's true! My family was given the opportunity to stay in a presidential suite for free and I have to say, they treat you like kings there. The place is bigger than a five room apartment, and every inch of the place is amazing. I kid you not! They have installed huge christmas trees and the toilet facilities make you feel like you're royalty. There is a bathroom TV, intricate statues everywhere and amazing paintings.
Room service is another factor. The dining for room service makes you feel overly pampered. Staff would wheel in huge servings of food on a classy portable dining table.
I kid you not! The whole experience was extravagant- overly so but I wouldn't mind going back again
Felt like a rockstar!
I stayed there to celebrate my mum's birthday and also because it had a 3 day 2 nights package that was quite worth. It turned out to be the best rockstar experience that you can find! Its nightclub-like interior makes it a terrific place for youngsters (like me) but it kind of made my mum complain because of its rather dark interior throughout the day. The staff were polite and because it was my mum's birthday, the hotel even gave us a free birthday cake! Now this is what I call good personalized service that caters to each guest with care!
The swimming pool is the best. Forget regular pools with tiles, this pool has sand as the bottom and has a Jacuzzi right in the middle and it felt like a tropical paradise! Right beside the pool, there was a volleyball court and because there was still sand, it was "Let's play beach volleyball!!!" time for us! It was a great weekend spent there and totally worth the money.