Golden Village

A May 17, 2012
 
0.0
 
3.4 (15)
473 1

User reviews

3 reviews with 2 stars

15 reviews

 
(1)
 
(10)
 
(1)
 
(3)
1 star
 
(0)
Overall rating 
 
3.4
Value 
 
3.5  (10)
Service 
 
3.3  (8)
Quality 
 
3.7  (10)
Satisfaction 
 
3.3  (10)
Overall Rating 
 
3.4  (15)
Back to Listing
3 results - showing 1 - 3
Ordering
Cinema quality not up to par with others
Overall Rating 
 
2.0
I don't really like Golden Village because of the poor screen quality compared to other cinema outlets such as Cathay. The price of a student ticket is also quite high. If you go to other outlets like Cathay, the ticket prices are around 1 dollar cheaper and you get a free drink as well. I've patronised several GV outlets- Bishan, yishun etc. and am disappointed in all of them.

For one, the screens would occasionally flicker and distort which just about ruins the movie experience. For another, the seats are too low and uncomfortable. Alright, I may sound too picky about this but if given a choice, I would choose another cinema over GV.
ML
Report this review Comments (0) | Was this review helpful to you? 0 0
Disappointing experience at Couples Cinema
Overall rating 
 
2.0
Value 
 
2.5
Service 
 
2.0
Quality 
 
3.0
Satisfaction 
 
2.0
Overall Rating 
 
2.0
My first experience at GV couples cinema was a disappointing one. My boyfriend and I have been GV's regular customers for the past few years and decided to try out the new couples cinema at City Square mall. Given that there are really limited seats for each movie session, we booked our tickets online. The environment was a pleasant one. However, I feel that the staff should pay attention to minor details such as to switch off the lights before the start of the movie. Initially we thought that it was just a small negligence on their part and they would realise it soon, but it was not the case even after half an hour of the movie screening. My boyfriend ended up having to go out and inform them about it.

The couple cinema may hold very little viewers as compared to a usual movie theatre, but it does not suggest that staff should not be more careful. I feel that it is not worth paying $26 for such an experience, which excludes the booking fee. I'm just glad that we did not choose to watch it on a weekend.

Optional Information:

Recommend to a friend:
No
PX
Report this review Comments (0) | Was this review helpful to you? 1 0
Classy but so what
(Updated: May 21, 2012)
Overall rating 
 
1.5
Value 
 
1.0
Service 
 
1.0
Quality 
 
4.0
Satisfaction 
 
1.5
Overall Rating 
 
1.5
Classy? Yes. Comfortable? Yes. Clean? Yes. Golden Village has all the qualities that a movie-goer might look for for a movie screening. However, it doesn’t satisfy mine. So what if it’s classy and spacious when the prices are so expensive and the service i get from the crew is so bad? I always get a bitter feeling inside whenever i visit Golden Village.

Golden Village price its movie tickets much higher than its fellow counter parts. Just take a look at its student price. Other cinemas like Eng Wah, Shaw and Cathay sell student priced tickets at $6 or $6.50 and Golden Village? It’s an exorbitant $7 for a student ticket. This is like the price of a normal movie ticket in Eng Wah. You might call me a miser and just being anal about a few cents but i personally feel that Golden Village is exploiting its customers. It plays on the fact that it has many branches, in fact the most branches, in Singapore and so have no qualms about pricing its tickets much higher than the other cinemas since many of us still patronise them anyway.

Another thing about Golden Village that really makes me boil is the service they provide. The crew members behind the counter doesn’t even put in effort to smile or give us the quality service. They look up at you, ask you what do you want and when you seem to hesitate awhile about how many or what time of the movie tickets you should buy, they get impatient and show that they are impatient right in your face. This i cannot tolerate. We are all here to have a good time and nothing is worse than getting fed up before the movie. The bad service i received doesn’t happen just one or twice, but everytime i’m at Golden Village until i stopped going there entirely.

Optional Information:

Recommend to a friend:
No
Report this review Comments (0) | Was this review helpful to you? 2 0
3 results - showing 1 - 3