Anyone who’s made the trip to JB would have been stuck between choosing Woodlands Checkpoint and Tuas Checkpoint at least once. But that dilemma might soon be easier to solve. With the new Automated Passenger Clearance System (APCS) rolling out at Tuas Checkpoint, crossing the border could become smoother for travellers.
And if all goes according to plan, this upgrade might just be the thing that convinces more Singaporeans to make the longer trek west in exchange for a potentially faster immigration experience. Here’s what we know so far.
Screenshot from: ICA Singapore via YouTube
The APCS is a high-tech immigration setup designed to make crossing the border quicker and more seamless. It lets travellers entering JB by car clear immigration on their own using either QR codes via the MyICA app or passports, with facial biometric checks built in for verification.
In simpler terms, there’ll be less manual checking, fewer bottlenecks, and hopefully a much faster drive through the checkpoint.
The system also means more car lanes can stay operational for longer periods, which helps improve overall traffic flow and increases the number of travellers that can be processed. On top of speeding things up, it’s fitted with security features like anti-forgery detection and biometric verification to help flag suspicious documents and impersonation attempts.
Screenshot from: ICA Singapore via YouTube
The Immigration & Checkpoints Authority (ICA) recently shared a YouTube video showing how the system works.
Before your trip, generate either an individual or group QR code through the MyICA app.
You’ll drive into the designated car lane at Tuas Checkpoint, where your vehicle will be surrounded by the futuristic-looking APCS setup. There are 4 kiosks positioned around the lane, each equipped to carry out facial biometric verification for passengers in the car.
Screenshot from: ICA Singapore via YouTube
To clear immigration, you can either scan the QR code or use your passport. The QR code option looks like the easier and nearer choice – no need to stretch or open the door just to reach the passport scanner.
Each passenger then looks at the camera for a quick face scan. Once everyone’s identity has been verified, you’re good to go and can continue on your way.
There’s also a workaround for passengers who might not be able to reach the kiosks easily, such as those seated further inside larger vehicles – biometric-enabled tablets placed at the lanes can be used to clear immigration.
Screenshot from: ICA Singapore via YouTube
Officers are able to monitor multiple lanes remotely through a dashboard with access to live camera feeds. Each lane is also fitted with an intercom system, so you can speak directly to an officer if something goes wrong or if you need assistance.
Screenshot from: ICA Singapore via YouTube
The system is still in its trial phase for now, and user feedback will be gathered to fine-tune the system before it officially launches in early 2027 at Tuas Checkpoint.
After that, it’ll eventually make its way to the redeveloped Woodlands Checkpoint too.
As with any new tech rollout, it’ll probably need some time for ICA to iron out any teething issues. So be patient, and this could eventually make border crossings less of a hassle.
More ways to cross the border:
Cover image adapted from: ICA Singapore via YouTube
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