Online doctor consultations in Singapore
Clinics can be dreadful sometimes with long waiting queues, people coughing in the waiting area, and not to mention the large bill at the end – all whilst you’re sick.
Enter telemedicine or online doctor consultations, where you can make an appointment and see a doctor all from the comfort of your living room. It’s as simple as downloading an app or calling them and requesting for either an online doctor consultation or house call.
Online doctors in Singapore by fees
| Telemedicine service | Consultation fees | Features |
| Minmed Connect | $21.60 for virtual consultation | Video consultation, medication delivery, health screening booking |
| Healthway Medical | $25 for video consultation + drug delivery | Video consultations with GPs, paediatricians & psychologists, medication delivery, in-clinic appointment booking |
| Homage | $20 for basic virtual consultation | Virtual and physical consultations, home nursing, home care, home therapy, doorstep medicine delivery |
| Doctor World | $22 (additional medicine charges may apply) | Video consultations, house calls, ambulance service, home nursing care |
| Doctor Anywhere | $20 for general consultations | Video consultations, newborn consultations, aesthetic advice |
| Sata CommHealth | $15.00 for consultation + $6 medicine delivery fee | Video consultations |
| Whitecoat | $25 (Mon-Sat 8am-8pm), $35 (Mon-Sat, Sun & PH 8pm-12am) | Video consultations, chronic disease management, travel medication advice, sexual health advice |
| MaNaDr | Varies | Chat consultations, video consultations, house calls, testing services, appointment bookings |
| HiDoc | $120 for the initial consultation, $80 for follow-ups | Specialist video consultations, appointment bookings |
| Speedoc | Varies | House calls by doctors and nurses, follow-up chats, ambulance services |
| Abella Agency | Free (tele-nursing) | Emergency ambulance services, non-emergency medical transport, telemedicine, tele-nursing, medical concierge services, marine medical services, house call by medical doctor |
| Human | Free (for Q&A) | Q&As with medical professionals, quotations on treatments, finding doctors |
| Noah | Varies | Consultations with experts on topics like sex, hair loss, weight management, sleep, and mental health |
| House Call Services |
| Homage | $20 for basic virtual consultation
$180 for house call doctor | Virtual and physical consultations, home nursing, home care, home therapy, doorstep medicine delivery |
| Speedoc | Varies | House calls by doctors and nurses, follow-up chats, ambulance services |
| Abella Agency | Free for tele-nursing
Varies for telemedicine | Medical transport, medical concierge services, marine medical services |
Can I get an MC online?
Yes, Medical Certificates (MC) can be issued online. In fact, government health institutions have already started digitalising MCs.
All of the telehealth services on this list offer MCs, although some come at additional charge. Most of them even have an app you can download to easily view your medical records, which includes your MCs.
1. Minmed Connect
Free medication delivery within 3 hours
Within a short waiting time of 5-15 minutes, Minmed Connect is able to link you up with a doctor registered by the Singapore Medical Council. Whether you’re running a fever, having an episode of urinary tract infection or encountering skin rashes, each consultation will only cost $21.60, while medicines will be charged separately.
Image credit: Minmed
Within a short 4 hours, the prescribed medicines will be delivered to your doorstep at no additional cost. You can also access all your MCs, referral letters, and invoices electronically. In the event your condition is unsuitable for teleconsultation, your consultation fees will be waived and their doctors will refer you to either A&E or nearby clinics accordingly.
Apart from being there for you in sickness, Minmed is also there for you in health. They have workout classes such as Hatha Yoga, Barre, and Pilates from $28. Find out more on Minmed’s website.
If you want to keep your health in check, you can also book an in-person health screening session at their flagship Screening Centre, Minmed Health Screeners at Paragon. Minmed’s Screening Packages start from $320.
Download Minmed Connect on the App store or Google Play.
Services: Video consultation, medication delivery, health screening booking
Fees: $21.60 for virtual consultation or pay as per your corporate plan
Operating times: 24 hours, Daily
Contact: Minmed’s website
2. Healthway Medical
GPs, paediatricians & psychologists available
Image credit: Healthway Medical
Healthway Medical is a widely recognisable name, with its nearly 100 clinics in Singapore. But if visiting one isn’t the most convenient, you can find the same services on their telemedicine app.
Download the app to book consultations with general practitioners for common illnesses and chronic diseases like diabetes and hypertension. There are paediatricians as well so you and your tot can skip queues at the doc’s.
For issues where privacy is an issue, the telemedicine app allows you to hold your consultations in the seclusion of your home. Meet with a licensed psychologist if you’re facing mental wellness issues, or seek advice on sexual wellness and health with a GP.
The app also has Japanese doctors available for expats who may have difficulty finding doctors to give diagnoses in their native tongue. All patients have to do is book a virtual consultation from the app to be connected with the next available doctor for an immediate medical appointment.
Once the consult is over, medical certificates will be sent over via email so you can submit them to your HR to claim medical leave asap. As for patients that require medication for their ailments, they’ll be delivered right to your doorstep within 3 hours or the next day, based on your preferences.
Download the app from Healthway Medical.
Services: Video consultations with GPs, paediatricians & psychologists, medication delivery, in-clinic appointment booking
Fees: $25 for video consultation + drug delivery, $20 for drug refill + delivery (additional $15 for delivery to Sentosa and restricted areas)*
Operating times: 8am-8pm, Daily (Child specialists and psychologists by appointment only)
Contact: Healthway Medical website
*Prices exclude GST
3. Homage
Virtual consultations at $20 nett
Use the app to log down info like symptoms and medication taken, before getting a virtual consultation with a health professional.
Image credit: Homage
As an all-rounded healthcare service provider, Homage brings the medical services to you in-person or virtually, so you will be pleased to know that you can skip long clinic queues and long commutes. Whether you struggle through navigating the dark realms of the web or have an elderly parent who is not as tech savvy, rest assured their mobile app is user-friendly and hassle-free.
Image credit: Homage
With this app, you’ll have medical services available at your fingertips 24/7. You can have virtual medical consultations with qualified medical personnel from $20, and request for medication and even basic surgical procedures on-demand – all from the comfort of your own home.
Download on the App Store or Google Play
Services: Virtual and physical consultations, home nursing, home care, home therapy, doorstep medicine delivery
Fees: $20 for basic virtual consultation & $180 for house call doctor
Operating times: 24 hours
Contact: 6100 0055 | Teleconsultation website | House call doctor website
4. Doctor World
$18 all-inclusive package with medicine delivery
Image adapted from: Google Play Store
You can rest assured knowing that Doctor World is partnered with multiple healthcare providers such as Raffles Medical Group to ensure that you get the best treatment and service – even if it’s through your phone.
Image credit: Doctor World via Facebook
The all-inclusive package of $22 includes medicine delivery within 5 hours as well as a letter for sick leave, issued at the doctor’s discretion, of course. Each consultation lasts 15 minutes, so be sure to convey all your worries succinctly to the friendly doctors. Additional charges may apply for medicine.
Download on the App Store or Google Play.
Services: Video consultations, house calls, ambulance service, home nursing care
Fees: $22 (additional medicine charges may apply)
Operating times: 24 hours
Contact: Doctor World’s website
5. Doctor Anywhere
24-hour consultations for mothers with newborns
Image adapted from: Google Play Store
Doctor Anywhere provides consultations with general practitioners for all sorts of medical needs, including fevers, flu, constipation, and rashes. For protective parents who don’t want to risk bringing your child outside, specialised consultations for newborns are available to keep those mini-humans safe – and to keep them from inevitably being rowdy at the clinic.
Image credit: Doctor Anywhere via Facebook
Another unique service they offer is for aesthetic advice, be it for skincare, haircare, or acne – there’s no shame in asking for some advice with your appearance! With reasonable prices from $15 onwards, it’s a convenient go-to for medication or an MC.
Download on the App Store or Google Play.
Services: Video consultations, newborn consultations, aesthetic advice
Fees: $20 for general consultations & aesthetic advice, $15 for newborns (not including medicine)
Operating times: 24 hours
Contact: Doctor Anywhere’s website
6. Sata CommHealth
Consultations from $15
Image credit: Sata CommHealth via Facebook
Sata CommHealth, which has clinics across the island, now also provides a teleconsultation service as well. Instead of an app, the clinic uses WhatsApp as their preferred medium of consultation. To beat those pesky long clinic queues, simply message their number requesting for a teleconsultation and they’ll get you their next available doctor online in a jiffy.
Services: Video consultations
Fees: $15.00 for consultation + $6 medicine delivery fee (additional medication/MC charges may apply)
Operating times: Mon-Fri 8.30am-5pm (Closed on Saturdays & Sundays)
Contact: 81234878 | Sata CommHealth’s website
7. Whitecoat
Travel medication or sexual health advice
Image adapted from: Google Play Store
Whitecoat is a sophisticated telemedicine service offering a diverse array of services including travel medication advice for that next trip to Bangkok, sexual health advice if you’re afraid something’s wrong “down there”, and chronic disease management. You can also select the specific doctors whom you’d like to consult.
Image credit: Whitecoat via Facebook
All your consultation information will be detailed and kept on your phone instead of papers that you would need to file, making it convenient if you ever need to reference it.
Download on the App Store or Google Play.
Services: Video consultations, chronic disease management, travel medication advice, sexual health advice
Fees: $25 (Mon-Sat 8am-8pm) | $35 (Mon-Sat, Sun & PH 8pm-12am)
Operating times: 8am-12pm, Daily
Contact: Whitecoat’s website
8. MaNaDr
Telemedicine with text consultations with doctors
Image adapted from: Google Play Store
MaNaDr differs from the rest of the telemedicine apps in the sense that there’s no fixed price, but rather the app connects you with doctors instead. From there, you can do a variety of things including booking appointments or asking for a video consultation and, most notably, you can even opt for a chat consultation if video calls aren’t your thing.
The pricing will vary from doctor to doctor, so be sure to check beforehand. You can also request or search up specific doctors and clinics too, the power of choice is in your hands.
Download on the App Store or Google Play.
Services: Chat consultations, video consultations, house calls, testing services, appointment bookings
Fees: Varies
Operating times: 24 hours
Contact: MaNaDr’s website
9. HiDoc
See a specialist without any extra waiting time
Image adapted from: Google Play Store
Usually, in order to see a specialist, you would need to go through the trouble of going to the clinic, waiting in line, getting a referral, then waiting in line again before finally getting to your appointment. HiDoc lets you skip that long process by arranging for teleconsultations – all it takes is to login and register.
One thing to take note is that it’s recommended you use HiDoc’s teleconsultation service for follow-up consultations or a second opinion, so keep that in mind before you rush to book your first video call!
Download on the App Store or Google Play.
Services: Specialist video consultations, appointment bookings
Fees: $120 for the initial consultation, $80 for follow-ups
Operating times: Mon – Fri 9am-6pm (Closed on Saturdays & Sundays)
Contact: HiDoc’s website
10. Speedoc
“Grab” a doctor to your house
Call a Grab to bring your doctor consultation to your home
Image adapted from: Google Play Store
Speedoc can best be described as Grab, but for house calls and doctors. The app allows you to book nurses, doctors, and ambulances straight to your home if you ever need a medical consultation or check-up. You can even have follow-up chats with your doctors to ensure that everything is okay.
Image credit: @speedoc via Instagram
There are also options to book a house visit to your family members which is perfect if you want to make sure your family is okay if you’re away. It’s especially useful for folks who are wheelchair-bound or have difficulty moving around because instead of having to go to the doctor, the doctor comes to you.
Download on the App Store or Google Play.
Services: House calls by doctors and nurses, follow-up chats, ambulance services
Fees: Varies
Operating times: 24 hours
Contact: Speedoc’s website
11. Abella Agency
Free tele-nursing services
If you need help for what you think might be a medical emergency, Abella Agency offers free tele-nursing consultations through WhatsApp. Trained nurses will speak with you and assess whether you require further help at a hospital. This will save you a pretty penny from calling a non-emergency ambulance, which can cost up to $200 for a 1-way ride to the hospital.
Image credit: ABELLA AGENCY Facebook
Just note that tele-nursing is not the same as telemedicine. There isn’t any doctor to prescribe you any medicine to your home but a trained nurse will guide you, should you require further assistance at a hospital.
If you do require telemedicine services, you can reach their on-call doctors via their website. With one click, you’ll be on a video call with a doctor who’ll be able to advise on various ailments like headaches and migraines, treat chronic illnesses like high cholesterol and diabetes, and even dispense birth control.
Emergency and non-emergency calls are tended within 45 minutes so you’ll get fairly prompt service.
Services: Emergency ambulance services, non-emergency medical transport, telemedicine, tele-nursing, medical concierge services, marine medical services, house call by medical doctor.
Fees: Free (tele-nursing) | Varies for other services
Operating times: 24/7
Contact: 6969 4702 (tele-nursing) | 9690 5665 (telemedicine) | Abella Agency website
12. Human
Free Q&A with medical professionals
Image credit: Human
While they don’t provide doctor consultations, Human provides unlimited advice and answers to all your medical queries – for free! There’s even a medical concierge you can message to get quotations on treatments.
With hundreds of doctors and specialists including psychiatrists, dentists, and gynaecologists, you can rest assured that your questions are in good hands.
Services: Q&As with medical professionals, quotations on treatments, finding doctors
Fees: Free (for Q&A)
Operating times: 9am-10pm, Daily
Contact: 8444916 | Human website
13. Noah
Get male health related help in private
Image credit: Noah via Facebook
At Noah, sensitive topics such as erectile dysfunction, hair loss, and weight management aren’t shamed but welcomed. The process is simple: select what help you need, fill in a 3-minute questionnaire, and then you’ll be connected to a doctor to consult from the privacy of your own home.
If any medication is needed, it’ll be delivered to your house in a low-key manner, so you don’t need to feel paiseh that others will see what problems you’re dealing with.
If you’re a woman reading this, don’t fret, Zoey offers females the same care for intimate topics.
Services: Consultations with experts on topics like sex, hair loss, weight management, sleep, and mental health
Fees: Varies
Operating times: 24/7
Contact: 6980 0905 | Noah website
Telemedicine in Singapore
The next time you come down with a fever and are in need of a quick check-up, try out these online doctor consultation options instead. You won’t have to leave the comfort of your home in sickness ever again.
Check out these other articles for more medical help:
Cover image adapted from Speedoc and Whitecoat.
This article contains partial partnership content. However, all opinions are ours.
Originally published on 30th September 2020. Last updated by Syahiran Sean on 26th April 2024.