Helpling.com.sg

M Updated September 03, 2019
 
0.0
 
4.3 (5)
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+65 31572014 Website

Additional Details:

Opening Hours:
Monday to Friday 9 to 6pm
Average Price Range:
< $50

Helpling is like a match making service between the client and the service provider who may be an individual or a small company.

User reviews

5 reviews

Overall rating 
 
4.3
Value 
 
4.0  (5)
Service 
 
4.5  (5)
Quality 
 
4.4  (5)
Satisfaction 
 
4.2  (5)
Overall Rating 
 
4.4  (5)
View most helpful
Worth the big price tag
Overall rating 
 
5.0
Value 
 
4.0
Service 
 
5.0
Quality 
 
5.0
Satisfaction 
 
4.5
Overall Rating 
 
5.0
It might be expensive, but it is definitly worth it. The cleaning quality of the cleaners is really good and the customer service is also responsive. I had a question and they responded to me within hours.

Optional Information:

Average Spent:
25
Best Part:
Quality
Branch Location:
Singapore
Recommend to a friend:
Yes
EJ
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Better than I thought
Overall rating 
 
4.5
Value 
 
4.0
Service 
 
5.0
Quality 
 
5.0
Satisfaction 
 
4.5
Overall Rating 
 
4.5
Reviews are worse than the company. I tried them out and they are way better than I expected. Responsive customer service, good cleaners and good quality.

Optional Information:

Average Spent:
23
Best Part:
Better than expected
Branch Location:
Singapore
Recommend to a friend:
Yes
TB
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Best cleaning service in Singapore
Overall rating 
 
5.0
Value 
 
4.5
Service 
 
5.0
Quality 
 
5.0
Satisfaction 
 
4.5
Overall Rating 
 
5.0
I have tried a lot of cleaning services in Singapore and I was never really happy until I found Helpling. I requested a date and got a call back within the same day. Even tough I didn't get the time slot i asked for in the beginning, but we found a good solution which worked for both. They promised me that I would get a good cleaner if I was ok with moving the time slot and they were right. My cleaner Mi Shwe delivered exactly what I asked for and now she comes to my place every other week. I can't ask for more. It might cost a bit more than average, but it is definitly worth it.

Optional Information:

Average Spent:
20
Best Part:
Customer Service
Branch Location:
Singapore
Recommend to a friend:
Yes
PS
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Happy with the Helpling service!
Overall rating 
 
4.5
Value 
 
4.5
Service 
 
5.0
Quality 
 
4.0
Satisfaction 
 
4.5
Overall Rating 
 
4.5
We have used Helpling's platform on several occasions to book a cleaner online. On all occasions we found (different) cleaners in a short amount of time. The platform is very user friendly to plan the bookings and for us to manage the payments as well. Overall very satisfied with this service!!

Optional Information:

Branch Location:
Singapore
AV
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Uncontrolled standard of service
Overall rating 
 
3.0
Value 
 
3.0
Service 
 
2.5
Quality 
 
3.0
Satisfaction 
 
3.0
Overall Rating 
 
3.0
I had a chance to try Helpling service when I was fortunate to get a coupon for 50% for one time cleaning. I ordered a 5 hours service and I was assigned an individual. He came late because Helpling gave him the wrong address but insisted me to wait. I waited for 45min and though he did his 5 hours worth of work, he left many spots untouched.
Generally, I find cleaning more thoroughly done when the cleaners are under a specific company as they have a reputation to up keep and hope to repeated business.
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