Xcape Singapore is the first and only reality room escape game in Singapore with Hollywood's touch and feel. With a commitment to providing city dwellers with a novel concept of entertainment, you will not only find carefully and sophisticated build environments for you to spend your excess investigative talents upon; you will also be pulled into breath-taking story plots, putting you in the place of the protagonist in a thriller!
XScape Singapore uses lots of trapdoors, hidden catches and even multimedia to enhance your experience in the room. The individual stages are not difficult but there are more than enough of them to keep you busy, and if you go in larger groups, you can even split up the work.
The room that we played was Vampire Diary.
In order to return a favor to Salvatore, Dr. Hachi has assigned you the mission to penetrate the place that is rumored to be Dracula’s castle. By “cooperating” with the supernatural creatures, you could overcome the perilous traps and hurdles to retrieve the one and only cure for the supernatural beings to become “normal”. The story of immortal being, blood thirsty soul, and the curse of darkness, may be more than just an ancient legend……
Difficulty level: 4.5/5
Thrill factor: 3
Recommended Team Size: 4 - 8 Persons
Maximum Capacity: 10 Persons
Special Notes: Sometimes the closest friends may hurt you the most.
Skills Set: Strategic Planning, Crisis Management and Teamwork.
My verdict? I won't be a returning customer.
1) Price. Similar to T.E.A (The Escape Artist), they are priced at $22 and $28 for off-peak and peak respectively. We played on Tuesday night, 10pm and that is considered under peak hours. The sizes of the rooms are average, cool (but stiff) revolting door and all but I feel the pinch when I have to pay so much for an hour game. BUT! We weren't given the full hour which brings me to my next point
2) Service. Yes, we were late (nope, I was punctual but the rest were late) for the game for about 5 minutes. My friends called to inform and they told us they had already started the timer for our game. I thought every room escape will be given at least a 5 to 10 minutes grace period but they started ours at 10pm sharp. They claimed that they have a booking after us but hey! You had 3 people resetting the room at the end of each play. No grace period for resetting and possible lateness? Well, even if you are going to start the timer, the least you can do is to inform us beforehand so that we are aware of it.
On top of that, their services were really horrible. There was this fellow who was explaining to us but his attitude was really arrogant. He even said we will call for help for the later part after receiving rejections from us for not wanting the hint. In a game of an hour, we were only allowed 2 hints but they still came in despite the fact that we had already maximized our hints. We don't even get walk-through if we failed to escape. Marketing strategy? Want to lure people to return to challenge the room again if they failed? Maybe. But I won't return for the same room.
I don't know about the rest but to me in this line, the way you treat your customers and the services you provide is very important. I won't wanna be treated as though as I am an annoying fly and get rushed out after the game. Bad services are a big turn off albeit I can tolerate.
Among all the staffs that were present on that night, only 1 was alright, the rest were horrible. But one thing for sure, T.E.A's services are way better than Xscape.
3) Tools and Puzzles. I like the revolting door idea even though it was a bit difficult to push around and may get stuck at times because of the gate. Puzzles wise, I like the passages because it encourages the team to work together. Oh and the story line is linked to the television series, The Vampires' Diary. There are role plays for this room-witches, werewolves and magician so each one of us will be chosen to take on a role with different objectives to accomplish at the end.
It was the first time I ever tried a room with thrill factor! Normally I will avoid because, well, I am a scaredy cat. HAHAHAS! But there wasn't any sudden pop outs so it is suitable for the weak-hearted, like me. The thrill factor probably comes from the extremely dimmed environment, music, portraits on the walls and the scribbles.
The first thing that all of us were unhappy with was their services. We didn't quite enjoy the game from the beginning because of the timer and services but we entertained each other with our antics.
Mon - Thu: 11am - 11.30pm
Fri & Sat: 11am - 2am (next day)
Sun: 11am - 11.30pm
Peak: Mon - Fri after 6pm, Weekends and PH
Off-Peak: Mon - Fri before 6pm
We were separated into 2 groups of 4 and locked in different sections of the Resident Evil room, with just a partition wall separating the two groups. There were many puzzles to solve and surprises to be found. Before long, we were stuck and our time was up. To our horror, the staff member told us we'd only solved about 50% of the puzzle to figure out how to escape the room - how disappointing.
Overall it was a really fun and bonding experience and I'd definitely like to go again, but to a different room of course! However, it was slightly pricey ($148, but was reasonable after we split it among the 8 of us). It was a really unique challenge! :)