This Ingenious Program Stops Spa Goers From Getting Scammed. Find Out More Here

Worry Less, Pamper More

Who doesn’t love a good spa or massage? I know I do. But with the recent episodes of beauty salons closing and leaving their customers with unused sessions, we all think twice before purchasing a prepaid package, no matter how good the deal is. 

If only there was something to put our minds at ease, allowing us to trust the company and purchase packages without the constant fear of getting scammed. Well, look no further. The minds at EZ-Link, the company that revolutionised how we take public transport,  have designed a card which will cure our worries from losing our money and fully enjoy our spa treatment. . 

Make space in your wallet now, because EZ-link’s TRUST card will earn its rightful place in there. This card marks the start of scam-free and worry-free spa package purchases. 

How the TRUST Card works


Step 1: Choose a spa package

You can get the TRUST Card at any of the 20 – and counting –  local spa merchants when you pick any of their existing packages. 

After purchasing your preferred package using any credit card and filling in your personal details, the merchant will present you with your very own TRUST Card containing all the credits of your prepaid package.

However, do note that you’ll be issued separate TRUST cards with each merchant you sign up with.

Step 2: EZ-Link guarantees that you finish your spa package or get your money back


In the event where you are really suay and the spa responsible for you package closes down – come on, of all the companies out there, you had to pick the one that shuts down – don’t worry. Any package you get through the TRUST Card is guaranteed by EZ-Link.

This means the money you pay for your package will go into a fund managed by EZLink, and EZ-Link will only pay the spas after your session is complete. The rest of your money is kept safe with EZ-Link and will be refunded if your spa terminates its business.


Note: customers have to utilize the package before it expires. Once the package expires, the remaining balance will be released to the spa merchant.

Your benefits as a TRUST Cardholder

Call it first world problems, but we always feel the pressure to finish a prepaid package fast, before any possibility of the beauty salon shutting down can creep in. After all, Singaporeans won’t easily forget the episode in 2010 when spas unexpectedly closed down, leaving all their  customers in the lurch.

With this card, we can relax and cast away worries of being scammed. And here are other benefits you can expect to enjoy:

1. Manage and use multiple packages using just one card

You have control over your TRUST card, meaning that you are able to suspend or reactivate it as you wish. If you ever have the problem of managing too many packages at once, this card is also the solution. With just one card, you can load multiple packages offered by a single merchant into one card, and renew existing ones, all with the assurance that your money is in good hands. 

Conveniently check the expiry date of your packages with the TRUST account too, and you’ll never let another package go to waste. 

2. Easy tracking of transaction history


You also get to view your TRUST account on their website 24/7, and be updated on your card’s transaction history, account balance as well as the number and types of packages. Take charge of your welfare packages, and have them at your disposal with a single card.

3. Prevent package theft

Losing your things can be such a frustrating experience, but the TRUST card allows you to suspend your lost card, and replace it with a new one with the remaining balance from your old card to be transferred over. The TRUST programme team has customers’ best interests at heart – that’s why they founded this programme.

Pampering services within your reach

With these merchants participating in the TRUST programme, you can choose from massages, facials, and slimming treatments. The outlets are at accessible locations such as Orchard, Ang Mo Kio, and Tanjong Pagar, so no matter where you are, you won’t have to travel too far for your next pampering session. 

Here are a few of their participating merchants: 


  • North
    • Balinese Thai (Toa Payoh)
    • Manch Wellness (Ang Mo Kio)
    • Shugar Spa (Punggol)
    • Sri Bayu Balinese Spa (Upper Serangoon)
    • Win SPA (Ang Mo Kio)
  • South
    • Tian Di Health Spa (Tanjong Pagar)
  • East
    • D’skin (Kallang)
    • Edes Spa (Tanjong Rhu)
    • Institut Care & Balance Beauty Workshop (Upper Changi Road)
    • Od Wellness (Upper East Coast)
  • West
    • Bonafides (Bukit Merah)
    • Shou Slimming Centre (Thomson Road)
  • Central
    • Chinois Spa @ The Legends (Canning Walk)
    • Han Dynasty Spa (Balestier)
    • Sabaai Sabaai Thai Massage (Boat Quay)
    • Spring OASIS (Orchard)

Welfare beyond the package

With this idiot-proof, fraud-proof programme, you won’t have to worry about being a victim in the next scam as you’re well protected by the TRUST card. Being emotionally cheated is enough, and this card is your ticket out of being financially cheated too. 

It’s the simple things in life that bring joy, such as having an absolute ease of mind when you purchase a prepaid spa package. You’ll thank yourself for this safety net beneath you – this card provides for your welfare when your packages can’t. 

To learn more about the TRUST card, click here!

Giveaway for TSL readers

Win 2 sessions of 60 mins Body Massage (worth $48 per session) from Balinese Thai for you and a friend! 

Step 1: Like TheSmartLocal on Facebook.
Step 2: Like and share THIS announcement post on Facebook

Winners will be announced on 1 April 2016. Good luck!

This post was brought to you by EZ-Link. 

Emma Lee

Pandas and pangolins are adorable!

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