Shopee

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Source: Shopee SG
+65 6718 2590 Email Website Facebook Page Instagram

Shopee SG is a mobile marketplace for users to buy and sell items instantly from their mobile device. Their in-app features are designed to facilitate online transactions, such as requiring buyers to make payments through Shopee and an integrated delivery service.

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Source: Shopee SG
Source: Shopee SG
Source: Shopee SG

User reviews

4 reviews

Overall rating 
 
1.0
Appearance 
 
0.5  (3)
Charisma 
 
0.7  (3)
Ability 
 
0.7  (3)
Likability 
 
0.7  (3)
Overall Score 
 
1.0  (4)
Not safe to order; avoid if can find alternative
Overall rating 
 
1.0
Appearance 
 
0.5
Charisma 
 
1.0
Ability 
 
1.0
Likability 
 
1.0
Overall Score 
 
1.0
1) The item does not reveal the shipping fee until you want to order.
2) The system will auto closed your order regardless whether you received the order.
3) You cannot dispute and no easy help option available unless you do Google to search.
4) Solving problem is only by email and wait and wait.
5) Take note that seller might use the same tracking number to multiple customers & system will track as customer had received and you order will be automatically closed and nothing you can do about it. Especially now Singpost has quite a number of throwing away mails.

The alternative; AliExpress has better dispute resolution; (Confirmed/Disputed; resolve with the seller; AliEx step in if not agreed). Most of the time you can choose to order item with free shipping, I know fee already factor in, with comfortable price. By the way, I am not from AliEx, just sharing experience and hope Shopee can improve. Anyway, I will delete my Shopee account once my LAST order is completed.
GUARANTEE WITH IS NOT A GUARANTEE
PS
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Shopee : pro seller but NOT buyer
Overall Score 
 
2.0
Bought a prepaid Australian SIM data card from seller sgteknik. Called Shopee to dispute the purchase as I didn’t recv but shopee insisted that seller had delivered to my indicated address. Sensibly, I asked seller and Shopee to provide proof of delivery but didn’t get back.

Please think twice about buying from Shopee. Lazada is a much better platform - no question asked. Lazada will refund when you report any damaged item received or will take effort to resolve dispute.
KO
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Filled with unethical sellers - not recommended!
Overall rating 
 
0.5
Appearance 
 
0.5
Charisma 
 
0.5
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0.5
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Regular Shopee buyer here. Sick of their unethical sellers and the platform itself. Detailed review here: https://livingthesglife.blogspot.sg/2018/03/review-on-shopee-its-unethical-sellers.html

Would encourage to boycott Shopee as they protect their sellers a lot. If you face any problem, they'll just tell you to report but with no actions done. Unethical sellers are still allowed to sell without facing any punishment. Lots of counterfeits there too - gotta be extremely careful as 99% of counterfeit sellers market their items as authentic products.
SH
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Worst marketplace I have ever shopped in!
Overall rating 
 
0.5
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0.5
Charisma 
 
0.5
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0.5
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Overall Score 
 
0.5
With Shopee guarantee, one would think it's safer to transact here compared to Carouhell. But my experience shopping on Shopee was a hit or miss. In particular, dealing with their preferred sellers were some of the most horrible experiences I ever had! Can you imagine seeing 50-100+ negative feedbacks on Carousell? Would you ever buy anything from these sellers? No right? Apparently Shopee endorses these sellers who has crazy high amount of 1 to 2 star ratings and promote them as preferred sellers! And so long as these sellers take a picture of the envelope with the right address on it, if you have a lost mail, good luck! Shopee most likely will not refund you the money, even if the seller has 80+ lost mails! This gotta be the joke of the century! So much for their Shopee guarantee tagline! And what's worst, you'll never know if you had purchased a fake item! Some of the stuffs I bought have different packaging from original stores, which can be easily validated with retail stores here!
K
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