Review Detail

Toys & Games C cmacrina May 10, 2012 1827
Possible preorder scamming retailer
Overall rating 
 
1.0
Value 
 
0.5
Service 
 
1.0
Quality 
 
1.0
Satisfaction 
 
1.0
Overall Rating 
 
1.0
Preordered an item from them back in oct 2017. There is a delay by the manufacturer twice and there is no update email from simply toys about my delayed preorder. When email them about the delay they seems to be oblivious to the delay and gave me random estimated date twice. When I threaten to take legal action against them they claimed that their supplier will ship to them in two weeks. When the day almost arrive I emailed them about my preorder item but I got no reply from them. And when asked for a refund I got rejected and they will gave me the same blanket answer that " When the thing arrive we will email you " that's all they got!

Lucky for me the amount is small and I decided to cancel it and move on.

Preorder with simply toys at your own risk!

Optional Information:

Average Spent:
306
Branch Location:
Bugis
Recommend to a friend:
No
BL
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