77th street was more popular back in the day, around five years ago. Now, the things that they sell and the services that they provide can be found at other places, some for even cheaper. Also, the brands that the carry now are not very trendy, and some are outdated even.
I remember the days that my friends and I would look at the shop in awe, with the many accessories that were displayed for sale. However, now, I usually walk past the shop without peering in. I had my ears pierced here recently, and the lady who did it forgot that she had the back piece of the earring which i bought, and accidentally threw it away. I panicked when I couldn't find it, and initially she did not look for it until I told her that she had held onto it. Bad service indeed.
It's just a place that sells super punk-ish stuffs such as spikes and chains accessories. It's not a place for people that do not like rocky style. I don't really feel comfortable in the shop as the shop is pretty dark and spotlights are too glaring. I believe that the retail assistants are requested to dress more towards the 'rock-and-roll' style, hence majority of them are always in black or very loud prints. I don't really like that as they just look unprofessional to me.
Furthermore, their things can get really expensive. I once saw them selling colourful suede straps at $1 per piece and I got a few pieces for my project. However, I came to realized that Crystal 'N' Beads is selling it at $0.80 per piece and if you get it in a dozen, it would be $0.30 per piece. I was so angry and totally regretted buying it from 77th Street. Hence, I then came to the conclusion that their items are really way too over-rated.