Singpost (Singapore Post)

D October 15, 2012
 
2.9
 
3.5 (14)
240 2

User reviews

1 reviews with 1 stars

14 reviews

 
(1)
 
(8)
 
(3)
 
(1)
 
(1)
Overall rating 
 
3.5
Value 
 
3.7  (7)
Service 
 
3.4  (8)
Quality 
 
3.5  (7)
Satisfaction 
 
3.5  (7)
Overall Rating 
 
3.3  (14)
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Lost registered item & still need to pay to review signed receipt.
Overall Rating 
 
0.5
I always believe in SingPost until recent incident regarding my lost registered item. I called SingPost hotline but the outcome was unsatisfactory. I wrote on SingPost website as feedback but no response.

Following is the summary of the incident: I did not receive a registered item and called to verify with SingPost regarding my item status. SingPost mentioned that the item was delivered with signature confirmation. I am very sure that nobody in my house received the item so I wanted to verify who actually signed for the item or whether it is really signed in the first place. Instead of proving to me that SingPost delivered the item, SingPost even wanted me to pay a FEE for the signature confirmation. It feels like a scam! I have to pay to see the proof that my item was delivered? This is unreasonable as SingPost should assist in the investigation of lost registered item. Till date, I still did not receive any explanation from SingPost. SingPost provides very unsatisfied and bad services.
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