Review Detail

Courier & Postal D david-tan October 15, 2012 240
More than postal services
Overall rating 
 
4.0
Value 
 
4.0
Service 
 
4.0
Quality 
 
4.0
Satisfaction 
 
4.0
Overall Rating 
 
4.0
The decreasing number of users of postage for informal communication locally has reduced, making Singapore Post perhaps less apparent in our list of communication services. Other than sending parcels or formal letters, people prefer faster forms of communication like E-Mail and Skype.

Singapore post has acknowledged that well, and has tried to stay relevant by offering services like tax payment and fine payment all in one place. I must say, having so many services in one place makes it very convenient, however, not all the staff are well-versed with the systems, which results in some inefficiency service wise.

The standard of their postal service is on the other hand, unquestionable, I have never heard of any cases of lost or damaged mail/parcels yet, and the delivery timing of both normal posting and speed post are satisfactory enough for a service which is dwindling in usage.
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