Review Detail

Courier & Postal D david-tan October 15, 2012 240
For retirees, by retirees.
Overall rating 
 
3.0
Value 
 
3.0
Service 
 
3.0
Quality 
 
3.0
Satisfaction 
 
3.0
Overall Rating 
 
3.0
I was just at Singapore Post to pay for my road tax. There was some cock up with my car insurance so I was not able to do the road tax renewal online, if not, I will not be queuing to make payment.

The first thing I noticed when I entered the post office was the average age of the crowd. I would say that the front counter staff averaged about 50 years old and the customers closer to 55 years old. It was no wonder the customers need to queue to make payment because may be internet or other self service payment methods were too much trouble for them to learn to use.

One thing to learn when you were served by senior people was patience. They may have passed the age where high productivity can earn them a promotion so they were always slow and steady in serving you.
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