Review Detail

Banks P poppy March 05, 2013 212
Nothing to complain about thus far
Overall Rating 
 
4.0
Citibank staff can either come across as aggressive or extremely personable. My recent experience with them was positive as I found their service efficient and extremely helpful. Staff was knowledgeable and the entire transaction was smooth and fuss free.

My supplementary card also arrived within a week via post. Citibank rewards are also a plus, but their incentives seem to have decreased compared to the past i.e. 2000 points needed for a $20 voucher in the past would only allow you to exchange for a $10 voucher now. There are quite a few categories (lifestyle, travel, food, entertainment etc) available, giving greater freedom in the redemption of points. You can expect to receive your rewards vouchers within a week!
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