Under the JUST10 Group, there are four different hairdressing outlet names. They provide affordable hair services like hair cuts, hair washes, hair dyeing and other such treatments. There are 3 different types of salons owned by the group: premium, normal and budget. Strategically located, these 3 types of salons appeal to different crowds around the island.
The thing is the staffs were so free at the time, the one who served me was playing on her phone before came. Why can't they make an exception? Simply because I'm using a Groupon voucher? I would have patronize their other services or add on if they had better services.
So i called the guy who sold me the voucher, and he told me that only the outlet at AMK has junior stylist, but it is really far from my house. Not wanting to waste my voucher, i decided that i would patronize the AMK outlet, but after calling them several times (to book appointment), there was no response.
I then e-mailed the company, wanting to ask for refund, but there was no response.
EXTREMELY HORRIBLE EXPERIENCE. I wouldn't recommend it AT ALL.
1. Mint Scalp Purifying Mask
2. L'Oreal Collagen Mask
4. Mythic Oil
5. Mythic Milk
6. Keratin Spray
7. Keratin Cleanser
and visited their branch of Crescendo Hairdressing at Djitsun Mall, Ang Mo Kio.
I wasn't exactly impressed with their service because I was made to wait a long time before someone actually attended to me. The salon only had 4 chairs for patrons and 2 hairdressers, it was so small. The whole time I was waiting, I had to do it standing up which was really awkward and was practically treated as non-existent.
I however am amazed at the quality of hair I walked away with. IT WAS NOT MINE. My hair is quite frizzy due to being chemically damaged from hair dyes but after the 7-step treatment and the additional steam machine + ampoule that I added on, it was silky smooth! I just couldn't stop flinging my hair about, twirling rounds and obsessively run my fingers through it every minute.
I think what really did the trick was the steam machine. The 7 steps didn't even feel like 7 steps, I counted only 3? Anyway, I haven't felt my hair this way in ages so I left a pretty satisfied customer.
No one attended to me for a long time. There were a total of 4 seats available at the salon and all of them had a customer in it. The other 3 ladies were being attended to while the staff seemed to ignore me for long while. I picked up the magazine in front of me to kill time. Then, my neck was dressed with a plastic bag and towel and I was directed to the sink area. During the wash, the staff asked me if I wanted to pay an additional $25 to use the machine which would allow for the treatment to be absorbed better. I kindly declined. When I was directed back to my chair, she asked me again about paying the additional $25 but again, I declined. Then, a mask was applied to my hair. To note, the Groupon I had purchased listed that it was a 7-step L'oreal Hair and Scalp Treatment which consisted of the following:
Mint Scalp Purifying Mask
L'Oreal Collagen Mask
After the mask, I was directed back to the sink for a wash. Then, my hair was blown dry and some serum was applied. The hairdressers then told me I could go. I was wondering if my treatment was shortened because I had declined to pay for the use of the machine. The Groupon was worth $260, shouldn't it include everything? I left the place frustrated.