Review Detail

Fast Food L lizzzie July 05, 2012 1064
Why only open 1 counter?!
Overall rating 
 
2.5
Food / Beverage 
 
2.5
Ambience 
 
3.5
Service 
 
1.0
Value 
 
2.5
Overall Score 
 
2.5
I'm never going to eat at 4 Fingers again!

That was what I exclaimed to my partner, after securing a taste of their over-raved chicken, and experiencing their mediocre service.

Firstly, why only open 1 counter when you have 2? The under usage of their counters is quite a common sentiment among frustrated customers. Secondly, their staff are not very educated about their promotions, neither are they helpful. Their poster for a student set meal stated that it was only valid till 31st December, and when I went to the Plaza Sing outlet on 3rd Jan, I asked a staff if it was still valid. He answered with a "I'm not sure sorry." and walked away, leaving me dumbfounded. Anyway, yes, the poster isn't updated. The Student Set Meal promotion IS still valid.

Food-wise, the chicken is just average. I personally felt that even with the $3 off discount for students I could've gotten better quality frozen chicken from NTUC.

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