Review Detail

Western Restaurants A audrey-oh May 15, 2012 967
Shame on you wait staff!!
Overall rating 
 
3.0
Food / Beverage 
 
4.0
Ambience 
 
3.0
Service 
 
2.5
Value 
 
3.0
Overall Score 
 
3.0
For starters, I'm not a fan of their soups just because I find it to be on the bland side. I however like their ceasar mushroom wrap! It's light and tasty, although S$9 for a chicken wrap is slightly pricey.

This is more about the bad service I went through one evening. Soup spoon is free seating, but any self-respecting customers would form a line especially if there was only one narrow entrance to the shop. I arrived to a lady waiting at the entrance so I naturally assumed the position behind her. Another teenage boy and his mother (just a guess) came after me but decided to go around the lady in front me and I and scurry for places inside.

None of the staff who witnessed this happening stopped them. In fact they helped them look for tables! I just stood there dumbfounded, engaging in my own pity-party. I got a table and my wrap in the end but also ended up feeling like a really stupid customer.

Optional Information:

Average Spent Per Person:
11
Branch Location:
Velocity
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