In my opinion, Sushi Tei is just the average Japanese buffet restaurant. I don't really fancy their food and find their sushi a little over-priced. There's not much variety to begin with as well.
A few times when I patronized, I received really bad service, in terms of an extremely long waiting time (it wasn't really crowded that time), semi-cold food and a few wrong orders.
It took them awhile to rectify the problem too. Since then, unless my friends have a serious craving for only Sushi Tei would I comply and dine there. Otherwise, I'd recommend Japanese restaurants that can easily win them hands down.
Sushi Tei always gave me the impression of good quality sushi at fairly affordable prices. However, the branch opened at Bedok Point has left me disappointed time and again.
Firstly, the service there is undeniably slow and inefficient. They clearly are in serious need of staff. Despite there being an abundance of available seats, we always find ourselves waiting to be seated simply because no one is available to serve us.
Secondly, the quality of sushi is deteriorating as the ingredients are not fresh and the portion is somehow decreasing in size along with its staff count (haha).
Thirdly, moving back to service again, the waiting time for your food if you order instead of simply removing them off the conveyor belt at that particular branch will leave you frustrated, annoyed and displeased.
Sushi Tei is a nice restaurant that serves some good Japanese food, but the branch at Bedok Point simply does not offer a similar experience.