- Malaysia Shopping and Services
- Shopping & Retail
- Clothing Stores
- General Clothing & Others
Bershka was created in 1998 as a new brand of the Spanish group Inditex, with a new retail format that responds to the demands of a sector of young people who are interested in and highly aware of new trends. Bershka presents itself as a reference point for fashion targeting this increasingly demanding public and, in just 2 years, has consolidated its brand image in 100 shops.
I never regret any of my Bershka purchases as they are really sooo comfortable! The prices aren’t low but for the quality and material, it’s really worth it. Skip the Bershka basics though, I’m sure you can get similar pieces for a cheaper price elsewhere. They don’t really have sales often too, which makes me hesitant to revisit often.
Sadly, Bershka isn’t a place where I would shop frequently due to the steep prices. However, I’d visit sometimes just to indulge myself in the cute clothes.
The clothes here are fashion forward and eye-catching but come with a price. They average around $49 so do not expect to find a lot of steals here. Other than apparel, shoes as well as accessories and even basic make up can be found here. I've personally purchased a few shoes from them and always love the designs and how comfortable they are.
What I personally like about this place is that the staff are quite inconspicuous. They are there when you need them but do not disturb you while you are browsing on your own. The store layout also makes it fairly easy to find stuff, which is great since the pulsing music can sometimes cause you to lose a bit of focus.
I believe they could have been as popular as Topshop or Forever 21 if they promote more to attract the crowd. With a change of heart, I will without a doubt be dropping by their stores every now and then!
However, some of of the staff from the Ion outlet can be quite rude, dampening my shopping mood. They were quite cranky when I asked them for another size and took a long time to get back to me.
Also, there was once during the sale period when the cashier refused to reserve a dress for me for an hour because I had to meet my family for dinner (and that was the only piece left). However, I was lucky that the dress was still available on the sales floor when I went back after dinner. When I proceeded to the cashier to pay it, the very same cashier refused to greet me or even look at me, and just put out her hand to me, signalling me to pass the dress to her. Also, after she packed the dress in a plastic bag, she simply threw it on the table and served the next customer. This was an extremely bad experience and definitely the worst I ever had during all my years of shopping.
Other than the disgusting service, they actually do have cheap and nice clothes.
However, I'm rather turned off by the loud music played in the store. I have never thought that the background music could actually affect my shopping experience -- Bershka is the first. I always make a quick browse around the store and if nothing catches my eye, I will leave as soon as possible because the music really bothers me a lot. Ironically, I feel that the loud music may be one of the things that draws youngsters to the store...to each his own I guess!
Service was excellent. The sales assistants were not being pushy and even greeted us with a welcome line that says "Welcome to Bershka!". Lighting at Bershka is on the dim side though. Yellow lighting. Not the best for shopping. I would prefer white lights like those at Zara. Overall, great price and quality coupled with trendy designs. Worth a look!