SA Tours is one of the most renowned travel agencies in Singapore.
SA Tours Hot
User Ratings Summary
User rating summary from: 2 user(s)
Not so friendly customer service
While I was quite pleased with the tour package SA Tour offered, I felt that their service staffs lack a personable touch and an amicable feel. They were efficient in sourcing out details of flight details and timing, as well as details of itinerary, but lack friendliness when explaining to customers. Not such a great impression to let your customers have, I would think. It felt like they were trying to rush an explanation.
However, credit must still be given to them for having such detailed itinerary and layout of plans in their brochures. I have also heard of a lot of good reviews and recommendations (such as good accommodation and tour guide services) by friends to try out their services.
Haven’t personally tried out their tour group services, but am still considering their services (owing to positive feedback from others) for my next holiday!
Good for Hong Kong and Taiwan
When I was looking for a Hong Kong tour, I asked around and my friends recommended SA Tours to me. They told me that this was the company better known for its tours around this region. I understood from them that certain agencies could provide better services for certain regions based on their years of operating in the region and experiences in the region.
It was a good recommendation, the flight timing was good and the hotels booked for me were also at very good locations and shopping was just at the door step of our hotels. The meals provided were also at reputable restaurants. Actually, for Hong Kong, there was no need to join a tour group, I only did so because I did not want the hassle of arranging for my flights and hotels.