CS Travel Pte.Ltd. Hot
CS Travel is a travel agency which offers worldwide travel packages, including ASEAN countries, Asia (Japan, Korea, China and etc), USA, Europe, Australia and other exotic countries. Besides, incentive and custom-made tour group package also can be arranged
User Ratings Summary
User rating summary from: 1 user(s)
Great service by guide
I went on a CS Travel tour last December to Korea and while it wasn't perfect, I have great praise for the way the tour was organized, the cost and especially our Singaporean guide, HY.
Firstly, we weren't really expecting a lot since it was a promotion tour bought on deal.com.sg The 5 day land tour included most meals, accommodation and attractions and only cost less than $300. When we met our guide HY who would be joining us on the tour we were also a bit sceptical because she looked so young in her twenties. However once the tour started we had no complaints. The accommodation was standard and sometimes above average, like the ski resort we got to stay at which had traditional floor bedding. The food was good too, a variety of Korean dishes and steamboats, of good quality and always more than we could finish.
The Korean guide could speak Mandarin perfectly and was humorous and knowledgeable. HY wasn't in charge of speaking on our tour but she made sure our needs were taken care of, and was friendly and helpful. The best part was the extra mile she went for me and my companion. Because we bought only the land tour, the flights and any tour extension was our own responsibility. However, when trouble arose from our flight booking (with China Eastern) and our flights back were cancelled halfway through the tour, she helped us greatly with calling and looking for other airlines ,confirming details, and arranging everything so we had no trouble at all going home on our planned date. She did not need to do any of that at all, but she did it ungrudgingly and with a smile. She even contacted us through SMS and Whatsapp when the tour had ended and we were on self extension and she was back in Singapore to keep us updated. She was truly a helping angel to us!
Overall we had a great time on the tour, for a great price. I recommend CS Travel as a travel company and not being apprehensive about quality if they have another deal.