Freya in Wonderland Hot
Mostly products from China that are for corporate gifts or novelty items. Affiliated to Ology Group, the supplier of bulk corporate gifts.
User Ratings Summary
User rating summary from: 1 user(s)
Dishonest Merchant with Nasty temper
Bought a pole for hanging clothes and bag. Delivery was make unannounced to my home then I opened the packaging and rusty flakes started falling all over. I wrote in asking for an exchange. First they ask me for photo, then wanted me to go to their warehouse for the exchange. I negotiate for a while and they finally agreed to let me go to their shop at Plaza Singapura for exchange. Instead of the whole pole, he only gave me a segment of the pole. I was upset and asked for exchange of the product to be delivered to my home. The staff agreed and stamped on a note then a guy named Jeff emailed to question me rudely and then throw a tantrum to say he would refund me instead of honouring what the staff promised me at the shop.
I would be very careful to buy anything from this store again as the staff's words cannot be relied on, even with black and white, company stamped note.