Helpling is like a match making service between the client and the service provider who may be an individual or a small company.
User Ratings Summary
User rating summary from: 3 user(s)
This company is a scam. Engaged their service and was charged even when their cleaner did not turn up for 2 consecutive weeks! Tried to terminate their service and was further charged a termination fee of $300 when when they have not done a single service and breached their own terms! They even insisted they are a just a matching platform and they have done their part by matching a cleaner for you, what happens between the cleaner and you next is none of their business!
Happy with the Helpling service!
We have used Helpling's platform on several occasions to book a cleaner online. On all occasions we found (different) cleaners in a short amount of time. The platform is very user friendly to plan the bookings and for us to manage the payments as well. Overall very satisfied with this service!!
Uncontrolled standard of service
I had a chance to try Helpling service when I was fortunate to get a coupon for 50% for one time cleaning. I ordered a 5 hours service and I was assigned an individual. He came late because Helpling gave him the wrong address but insisted me to wait. I waited for 45min and though he did his 5 hours worth of work, he left many spots untouched.
Generally, I find cleaning more thoroughly done when the cleaners are under a specific company as they have a reputation to up keep and hope to repeated business.