Opening its second outlet in just 3 months, Chabuton features recipes by award winning chef Yasuji Morizumi, the world's first ramen chef to receive a michelin star. Chabuton’s traditional Japanese-style ramen dishes are simple, authentic and affordable, making it a real hit with more than 20 outlets across Bangkok and Japan.
User Ratings Summary
User rating summary from: 1 user(s)
Good Food, Disappointing service
My experience at Chabuton was, in all honesty, quite terrible. It was not the quality of the food that was the problem but the service provided. Chabuton's ramen has an exquisite homemade, authentic taste to it unlike other prominent ramen restaurants where their soup is overly seasoned and feel as though it's more a mixture of powder and water than genuinely brewed soup. I particularly like the fact that I'm able to choose whether I want my noodles to be hard or soft. Their restaurant, albeit small with the VIP section closed off, has a nice "Japanese Home" feel to it.
However, their service that day was disappointing. We waited a long time to be served and were turned down twice because they were so busy and could not even take our orders. The waitress who took our orders seemed disinterested and impatient. Our food came an equally long time later. The meat they give is also of a small portion, and just one slice for the junior meal.
When I came back home, to my horror, upon checking the receipt, I realised I had been overcharged a bowl of ramen. I called them immediately the next day and thankfully, was able to get a refund, though the second staff who answered talked in an apathetic manner and made it seem like it was no big deal.
Overall, I would not come back to Chabuton because I do not want to meet with such poor service again. However, I would definitely miss their delicious ramen.