Riverview Hotel Hot
User Ratings Summary
User rating summary from: 2 user(s)
5 Star Service In This 4 Star Hotel
I've recently completed running a workshop here at the Riverview Hotel. While the choice of location was decided by my company, I'm glad they decided to hold the workshop here. Having already dined at 2 of their 3 restaurants, I already had a good impression of the Riverview Hotel. My experience running the workshop here actually improved my impression of their service!
The Riverview Hotel has an excellent location, with scenic views of the Singapore River, and relatively close to the nearby watering holes of Mohamed Sultan. Rooms at the Riverview Hotel are clean and neat, and staff ensure that the facilities are well maintained. Room rates per night are relatively reasonable, with prices starting at SGD $180 per night for the most basic room, and going up to SGD $700 per night for the best suite.
The facilities at Riverview Hotel are pretty good too, and include a swimming pool, gym, a business centre, free wi-fi in the rooms, laundry service, postal service, a gift shop, 3 restaurants, currency exchange service, concierge service, and even a 24 hours medical care service!
Most of our time was spent in the function rooms. The Riverview Hotel has 6 ballrooms, all of which has projectors and an audio system, and also includes flipcharts, markers, sweets and water. A meeting package starts at SGD $1200 for 1 ballroom over 1 full day, and going all the way up to SGD $7000 for 1 ballroom over 1 full day.
Dining options are plentiful at Riverview Hotel, and all come highly recommended. The River Garden Coffee House offers an international western and asian buffet, waterfront dining, a beer garden, and is open 24 hours a day. Or dine at the classy River Palace, a chinese restaurant that offers zi char dishes on an ala carte buffet style. The Irodori Japanese Restaurant offers japanese food and fresh seafood ala carte buffet style as well. Finally, chill out and drink at the Jade Lounge, which features live music.
Service at the Riverview Hotel is top notch! Throughout our workshop, we bothered the staff many times with various requests, but they helped us out quickly and with a smile! And whenever you dine at any of the restaurants, staff will greet you, and also ensure that you're enjoying your meal. We always felt like we were well taken care of by the staff, and everything that we needed to run the workshop successfully was provided for us.
We gave all the staff who assisted us appreciation gifts at the conclusion of our workshop. Apparently, the excellent service culture here stems from a 'family-oriented' workplace culture that the management put in place. Because of this excellent service I've experienced, I highly recommend the Riverview Hotel for an afforable stay or business meeting!
When i first reached Riverview Hotel, i was thinking the exterior of the hotel was rather old and i wondered if the rooms would be up to my expectation. When i first reach the main lobby, i was captivated by the jade chinese junkie displayed and it was magnificent. As i checked into the hotel, the counter staff were very polite and the check in was a breeze. They also accommodate my request to give me a river view room. Although the room furnishing give the impression of an hotel with a long history, i am glad to say that everything was in working condition, and the bed was comfortable and spacious. During breakfast the next day, as my booking did not include breakfast, we asked the staff if we could take a look before eating. Our request was accepted and we were happy that we went in instead of going to Tiong Bahru Market to eat. The buffet breakfast was a big spread of about 3 to 4 counters worth of choices, and it was a sumptuous breakfast. Overall it was a good stay, but i still preferred if i was able to connect my laptop to the TV to watch my movies.