Singapore Accomodation 4 Star Hotels Robertson Quay Hotel


Robertson Quay Hotel

Robertson Quay Hotel Hot

(1 Review)
67353333   Email   Website   1712   3   0
15 Merbau Road Singapore 239032
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David Tan
Listing created by David Tan on June 05, 2012    
An established Budget Class Business Hotel strategically positioned along the Singapore River and in the heart of Robertson Quay.

Additional Details:

Room Prices:
Single - $130
Double - $130
Room Price


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User rating summary from: 1 user(s)

Need firm upgrades

Robertson Quay looked fantastic from the outside, but in the inside it was really a different story. There were plenty of things that the hotel could really do better and I hoped they did since my visit 3 years back.

Firstly, when I went to the hotel, I did not bring the hardcopy of my booking with me. And for fantastic reasons, the staff could not process my check in without the slip. Fine, and I asked them if I could forward the email to them so that they could print for me. The answer was no as they could not do that, but I could use their in house PC to do that, and I would need to pay. I was aghast by that, but did not had much choice. Then when I wanted to print it out, it cannot be printed. Eventually, the staff just noted down a number from the copy on-screen to process my check in. Fainted.

After going through that, I opened the room and I was looking at a room with furnishings that probably had been there for the last 20 to 30 years. The rooms were small, smaller than budget hotels like V hotel. There were no toothbrushes available and I remembered going down to ask for it. I mean, isn’t this a 4 star hotel? Do they have to scrimp on such things for their guests?

Their online photos look much better now and I hoped there were real changes to the hotel.

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