Kuala Lumpur, Malaysia 55100
SenQ is an electronics store that mostly deals with household electronic products such as televisions and ovens. It is the rebranded image of SenHeng. It has a customer loyalty program called the PlusOne membership where the members are entitled to a card which enables them to access more discounts as well as collecting points that can either be used to redeem products or further price cuts on certain items.
User Ratings Summary
User rating summary from: 1 user(s)
Not exactly very helpful
I don't usually buy stuff in SenQ or SenHeng stores and when I do, normally it's because of the discounts that come with the PlusOne card in which my mother has. It's pretty convenient to buy big electronics here as my family has bought a couple of air conditioners and a big LED Television set before but generally speaking, I don't really like buying things here.
Why? Well, for one thing, the workers here aren't exactly helpful. They don't seem to know much about their products. When I asked them about the High-Definition resolution of the television to check whether its really Full HD or 720P HD, they redirected me to a different product which is a real expensive HDMI cable. I did not get what they were trying to tell me. I mean, I understand the need to push their customers to buy their products to get more commission but seriously, they need to learn a lot about the products.