Hockhua Tonic is a well-known retail company of health products such as bird-nest and ginseng. It also sells tonics and other health supplements.
Hockhua Tonic Hot
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User rating summary from: 1 user(s)
Hock Hua Toa Payoh ave 4 sold substitute TCM product as real
Bought an item from Hock Hua Toa Payoh Ave 4. Item looks funny but the sales girl insisted that it was the TCM item printed on the package. As I often buy the same item from other TCM shops, I noticed that the item tasted funny. Several TCM shops told me it's unlikely the item I purchased after checking.
I reported this to HSA, the governing body and Hock Hua replied that they had actually sold a substitute of that item commonly sold in China to me - in Singapore! I am shocked, they did not even apologise for the mistake. Would definitely not recommend anyone to purchase any item from them.